Keystone Press installs two digital presses from Ikon Office Solutions
Manchester, N.H. printer adds Canon imagePress C7000VP & imageRunner 110

Keystone Press in Manchester, N.H., has recently installed two digital production presses from Canon, an imagePress C7000VP and an imageRunner 110 digital black and white press purchased from IKON Office Solutions, the world’s largest independent channel for document management systems and services. The new machines place Keystone at the forefront of print technology, and will help the company better meet clients’ business printing and marketing needs. (more)

Acme Bookbinding adds HP Indigo Press 5500 to expand POD niche
Acme Bookbinding in Boston has installed a seven-color HP Indigo press 5500 for on-demand production of high-end books. With the press, Acme meets the stringent quality benchmarks the company has established in its 187-year history of providing the very finest hardcover and softcover products. (more)

Industry leaders gather for management conference in White Mountains
Weather delights more than 100 attendees at annual PINE event

More than 100 executives from printing and graphic communications companies across New England and New York gathered at the Mountain View Grand Resort last month for the three-day Northeast Regional Print Management Conference that mixed industry updates with low-key leisure activities. (more)

Massachusetts coated paper maker gets $381,000 training grant
Funds will help InteliCoat in South Hadley implement lean manufacturing program
InteliCoat Technologies, a manufacturer of coated paper, film, and specialty substrates for digital imaging applications, has been awarded $381,350 by the state of Massachusetts to help fund the company’s enterprise-wide Lean implementation. (more)

Graph Expo seminar to help transactional printers add value
Sessions to cover new digital techniques that personalize documents with client messages

Transactional printers will get the inside scoop on new business opportunities and gain insight into how to add value and response to client projects through the Graph Expo Seminar Program, to be held October 26 - 29 in Chicago’s McCormick Place South during Graph Expo 2008. (more)

Mohawk receives women-owned business enterprise certification
Mohawk Fine Papers Inc. has been granted the status of Women-Owned Business Enterprise by the New York State Department of Economic Development, Division of Minority and Women’s Business Development. Mohawk qualified for certification as a privately held New York-based company with at least 51 percent ownership represented by women. (more)

You may be playing Russian roulette with your sales strategy and not even know it
By John Graham
Good economic times make it easy to sell. It isn’t just that the money is flowing freely. That’s part of it, of course. Mostly, however, it’s the buyers’ upbeat, positive, “we’re invincible” attitude that gets the orders. In a word, they are ready to buy.
That was then. What about now? (more)

Time to get more efficient:
Lean times call for doing a better job

By Ron Ellis
In the spate of printers that have gone out of business in recent months, there have been some common characteristics about those firms. The first is that some of them had never upgraded and suddenly found themselves too far behind the times in terms of technology. The second was that some of them had bought too many new big-ticket items — spent too much — and just couldn’t keep up. Luckily most of us are still here, printing away, and many printing companies I visit are busier than ever (although reporting spikes in their activity). Thinking about what is different at the best plants I go into I am left with one conclusion — we need to be more efficient, especially in lean times like we seem to be in. (more)

Company profile
Well established Boston printing company expands services to better cater to growing client demands
By John Scibelli
It’s been a busy 12 months for the downtown Boston firm BFS Business Printing as management has made significant investments to position the 43-year-old company for a bright future. (more)


Only in printed version

Working with the GPO successfully and profitably requires expert know-how
By Deborah Snider
Printers large and small learn how to treat customers. Selling is requisite to gaining new business. Relationships are paramount. Pricing is based on what the customer is willing to pay...GPO is different. To be precise, the Government Printing Office is contrarian to everything printers know about selling customers. Gaining new business has nothing to do with selling. In fact, sales persons need not call. Relationships don’t count. Pricing is not based on what the customer is willing to pay, but on being the low price among other responsive, responsible, and qualified bidders.



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