Previous New England Printer & Publisher Issues

2008
January
  Twenty-two do’s and don’ts that make a definite difference in business
By John Graham
  Leopard: What you need to know
By Ron Ellis
  Web to print: The next DTP revolution?
By Bernd Zipper
  Company Profile: QPL
By Nancy Hitchcock
 
February
  The seven strategies of the highly effective salesperson
By John Graham
  Helvetica: The Movie
By Ron Ellis
  The TransPromo revolution ripe with opportunities
  Do Not Mail legislation in New England
Proposals are in play in New Hampshire, Massachusetts, Rhode Island, Connecticut & Vermont
By John Scibelli
  Company Profile: Acme Bookbinding
By John Hebert
 
March
  Twenty tough times tactics for making sales
By John Graham
  Two major global trends in packaging printing: Top-class finishing and security printing
By Norbert Sauermann, Germany
  A great tax saving idea for the family business
By Irving L. Blackman
  Building a professional sales team
Is a direct sales team the right business model for you?
By Jerry Scher
  Company profile: Squamscott Press
By Nancy Hitchcock
 
April
  How to raise havoc and not even know it
The nine biggest business busters
By John Graham
  DeviceLink profiles: A new look
By Ron Ellis
  Building a professional sales team
Article 2: Selecting the right people
By Jerry Scher
  Hybrid and digital: The evolution of printing machines
By Andy Tribute
  Company profile: ArrowPress
By Ellen G. Lahr
 
May
  Are your customers leaving without saying goodbye?
By Dick Rossman
  The future of trade binding
By Frank Shear
  Ten strategies for outsmarting the competition
By John Graham
  Building a professional sales team
Article 3: Designing effective sales training programs

By Jerry Scher
  Company profile: Andrew Associates
By George Linkletter
 
June
  The real reasons employees leave, and how to keep the best
By Jim Welch
  Press Calibration to standards, and specifications: Is it a return on investment?
By Ron Ellis
  Building a professional sales team
Managing the sales team
By Jerry Scher
  Economic Stimulus Act provides major incentives for business
By Susan Day
  Company profile: The J.M. Perrone Company
By John Scibelli
 
2007
January
  A checklist of 10 business danger signals
By John Graham
  Why family business succession plans fail — and planning strategies that work
By Jeff Harris
  Hyper Competition: Suppliers search for a market leading success formula
By David Tashji
  A sign of things to come: New printer means further automation in color management
By Ron Ellis
  Company Profile: Copy Cop
By Nancy A. Hitchcock
     
February
  Getting your arms around marketing
If you think it’s easy, think again

By John Graham
  Grants, rebates can help fuel energy-efficiency improvements
By Steven Heins
  xpedx grows presence and service to help New England printers
xpedx expands footprint with just-opened Connecticut distribution center
By Lisa Jonas
  Company Profile: Lebon Press
By George Linkletter
 
March
  Brand Identity: Build and maintain your company’s most important asset — your relationship with customers
By David E. Tashji
  Put a premium on recycled papers
By Robert Canzano
    X-Rite and Gretag merger: What it means for printers
By Ron Ellis
  Company Profile: Diversified Business Systems
By Nancy Hitchcock
     
April
  2007 On Demand show set for April 16–19 at Boston Convention & Expo Center
  What’s the problem? Prospecting for sales should be easy
By John Graham
  SWOP 11: Notes from the IDEAlliance Proofing Summit
By Ron Ellis
  Company Profile: American Printing
By George Linkletter
 
May
  Marketing and sales: How so many got it wrong and the little old winemaker got it right
By John Graham
  Segment your market: Analyze your customers and prospects to improve resource allocation and financial performance
By David Tashji
  Death by Powerpoint: Truth or myth?
By Steve White
  Company Profi: The RAM Companies
By Nancy Hitchcock
     
June
  Eighteen ways to make sure you lose the sale
By John Graham
  Paper tint: The problem with color management and paper simulation
By Ron Ellis
  How to make meetings with salespeople more productive
What to do before, during and after meeting with a salesperson
By John Graham
  How the IRS clipped the Yankee Clipper
By Irving L. Blackman
  Company Profile: W.E. Andrews
By Nancy Hitchcock
 
July
  Five marketing and sales mysteries revealed
By John Graham
  Guerrilla marketing
When it’s good, it’s great. When it’s bad, it’s illegal

By Steve White
  Camera RAW: To process or not to process
What it is and how and when to work with it

By Ron Ellis
  Company Profile: Neoprint
By John Scibelli
 
August
  What businesses can learn from the iPhone phenomenon
By John Graham
  Epson is still the leader, but are there any alternatives?
By Ron Ellis
  Are you losing 30 percent of your life insurance premiums?
By Irving L. Blackman
  The “Below Standard” boost: Seven ways to head off performance issues before they poison your culture
By Jen Forgie
  Gutenberg’s heirs: Looking for trends at drupa 2008
By John Parsons
 
September
  What every business manager should know about marketing
Marketing is a universally employed and necessary business practice. It’s also one of the least understood

By John Hebert
  Dot gain: Friend and foe?
By Ron Ellis
  Are your customers precious or pernicious?
Identify customer purchasing behavior to optimize resource allocation

By David E. Tashji
  Company profile
Integrity Graphics, Inc.

By John Scibelli
 
October
  Is your grass the greenest?
16 cost-effective ways to grow a company culture that helps you keep your keepers

By Dottie DeHart
  drupa 2008 preview:
The dichotomies of the global printing industry

By Frank Romano
  The new marketing mix:
Where will you meet your customers?

By John Graham
  TransPromo Summit 2007
Transforming transactional documents into marketing opportunities

By C. Clint Bolte
 
November
  A guide to marketing and sales success in 2008
By John Graham
  Inks and standards: the practical effects
By Ron Ellis
  Untangling VDP: When is it right for you?
By Steve Khederian
  The eight major mistakes employers make when workers’ compensation rates go down
By Russ Martorana
     
December
  Why salespeople don’t make more sales and how to turn it around
By John Graham
  Pantone Goe: An upgrade to Pantone or just more confusing choices?
By Ron Ellis
  JDF - a never-ending journey
By Laurel Brunner
  Company Profile: The Allied Group
By John Scibelli
2006
January
  Getting the CEO to get marketing
By John Graham
  Professional referrals: A primary and growing source of new business
By Sid Chadwick
  Quality control: Making sure you are in spec
By Ron Ellis
  Making a digital supply chain a reality for small printers
By Bill Davison
  Company Profile: Shawmut Printing
By John Scibelli
 
February
  How to profit from customer buying-cycle basics
By John Graham
  How to market and sell when everything keeps changing
By John Graham
  Customer surveys: Four-lane highways that can deliver additional revenues
By Sid Chadwick
  Why plastic cards are replacing e-mail for direct response
By Eric Blank
  Company Profile: Hitchcock Press
By John Scibelli
     
March
  “Do it my way or die”
Making the sale to your only customer

By John Graham
  The shrinking world of prepress
By Ron Ellis
  Executive reluctance:
Five tips for overcoming fear and making the sale

By Sam Manfer
  Exposing the inexcusable excuses for not handling conflict and tips on how to improve
By Francie Dalton
     
April
  Sending customers their message
You may reach out, but will you touch someone?

By John Graham
  Breaking the myths of overseas printing
By Ron Ellis
  Add interest and value with foil stamping and embossing
By Frank Shear
  Don’t take new hires for granted
By Bill Lee
  Company Profile: Goodway Graphics
By John Scibelli
     
May
  GRACoL 7: What’s the big deal?
By Ron Ellis
  Ten ways to make your customers love — no, really love — you
Customer love is all about respect
By Jeanne Bliss
  Meeting the EPA’s Spill Prevention Controls and Countermeasures Plan
By Gary A. Jones
  Company Profile: Goodway Graphics
By John Scibelli
     
June
  When the sales mentality meets the buyer mindset
By John Graham
  What is your working space?
By Ron Ellis
  Building partnerships: The ideal leader is a person who builds internal and external partnerships
By Marshall Goldsmith
  Company profile: Ames On-Demand
By John Scibelli
     
July
  Demystifying marketing: What makes it work?
By John Graham
  Backups, support contracts and other unpleasant topics
By Ron Ellis
  Conflict resolution: Six secrets to successfully conquer conflicts
By Paul Davis
  Learning to lead:
Five steps to pain-free, productive meetings

By Suzanne Bates
  Company Profile: DS Graphics
By Nancy A. Hitchcock
     
August
  Giving gets the business
It’s all about giving in order to receive
By John Graham
  Vermont and Rhode Island join national Streamlined Sales Tax Agreement
By Melanie Hill
  A voice for design
By Kristin Leu
     
September
  The iPod as business model
What does the iPod have to do with business? Just about everything

By John Graham
  My summer with Boot Camp
By Ron Ellis
  Secrets of successful leaders who speak well
By Suzanne Bates
  Is an independent design firm right for you?
By Tim Kinney
  Company Profile: Frasco Printing
By John Scibelli
     
October
  Sales strategy: Why closing ratios are so low
Expecting miracles, chasing rainbows and gambling on gimmicks
By John Graham
  Buying a digital printing solution: The nine things you ought to know first
By David E. Tashji
  Pitstop: What’s new in fixing PDF files
By Ron Ellis
  Company Profile: Unigraphic
By Nancy A. Hitchcock
     
November
  “What’s the big deal? Of course they know us!”
Overcoming the two most damaging marketing mistakes

By John Graham
  Ten new file formats
By Ron Ellis
  It’s a printing show, so there have to be presses — right?
At Graph Expo, some vendors seemed to think otherwise

By Patrick Henry
  Company Profile: Winthrop Graphic Solutions
By Nancy A. Hitchcock
     
December
  What makes the difference in the year ahead?
It’s what we stop, not what we start
By John Graham
  Acrobat 8: The newest upgrade
By Ron Ellis
  Company Profile: Nextgen (Next Generation) Printing
By Nancy A. Hitchcock
 
2005
The value of loyalty
By Pamela Sullivan
What’s new with Acrobat 7
By Ron Ellis
Every little bit counts: Planning for profit before production
By Kenneth F. King and Craig Press
How improved organizational communication can drive the ability and capacity of a company
By Sid Chadwick
Company Profile: Granite Press
By John Scibelli
     
February
  Powerful marketing strategies that produce sales
By John Graham
  Define needed changes in print buying before moving
to e-procurement

By Denise A. G. McConnell
  Everyone should know the value of time & materials
By Jack J. Epstein
  Electricity deregulation in Massachusetts means changes are on the way
By John J. Scibelli and Douglas C. Smith
  Company Profile: Sheppard Envelope Company
By John Scibelli
 
March
  Constructing a prospect pipeline:
It’s a continuous flow of leads that produces sales

By John R. Graham
  Management practices:
Untapped resources for constantly improving performance

By Sid Chadwick
  Monitor-based proofing: Technology is moving forward and it is working
By Ron Ellis
  PIA/GATF Tech Alert 2005 Conference: Application shortcuts on key technologies
By C. Clint Bolte
  Company Profile: B&W Press
By John Scibelli
     
April
  It does make a difference
Is it sales and marketing or marketing and sales?
By John Graham
  Printing and Publishing Council of New England Scholarship is alive and well
By Jim Hamilton
  Improving workflow through proper planning and effective scheduling
By R. Scott Poole
  The yin and yang of printing:
Digital and traditional presses working in harmony

By Gerry Rector
  Company Profile
Lane Printing & Advertising

By John Scibelli
     
May
  The seven deadly sins of marketing
By John Graham
  And a river (of clients) runs through it
Three easy steps to generating a stream of referrals for your business
By Joe John Duran
  Is your purchasing department stripping value as it reduces costs?
If purchasing is making vital supplier decisions for your company, it’s quite possible
By Jeff Thull
  How to keep up with clients who are going global
By Huiping Iler
  Company Profile: Kase Printing
By John Scibelli
     
June
  Six momentous marketing and sales opportunities
By John Graham
  Reevaluate production standards and pricing policies or you too will be singing the blues
By Jack J. Epstein
  OS X Tiger: What’s new for prepress
By Ron Ellis
  The future of variable data and on-demand printing is bright
By Ryan Crist
  Company Profile: The New Herald Press
By John Scibelli
     
July
  Marketing and sales strategy
Seven ways to differentiate your product or company that make a difference to the customer
By John Graham
  A primer on workers’ compensation insurance
By Peter McCann
  Buy-sell agreements:
If done wrong you enrich the IRS; if done right, you enrich your family
By Irving L. Blackman
  What’s new in proofing RIPs
By Ron Ellis
  Company Profile: Anjay Graphics
By John Scibelli
     
August
  Dealing with the new world of sales
The story of desperate salespeople
By John Graham
  Do we need standards?
By Ron Ellis
  Options for improved quote management and results
By Sid Chadwick
  GPO term contracts provide consistent work
By Douglas Harbach
  Company Profile: Arvest Press
By John Scibelli
     
September
  Why would any company use direct mail today?
By John Graham
  Four hurdles to starting a business
By Jim Stovall
  Yes, tax-wise charitable giving allows you to make a profit
By Irving L. Blackman
  Laughing your way through office stress
By Judy Carter
  Company Profile: Hamilton Printing Company
By John Scibelli
     
October
  Where’s the target?
Opening new markets
By John Graham
  Systematic education for improving performance
By Sid Chadwick
  Adobe Bridge should be a welcome tool in prepress departments
By Ron Ellis
  “I just work here:” Creating a front line that improves your bottom line
By John Skabelund
     
November
  How to do referrals the right way
By John Graham
  New tools now available (and affordable) to help small printers who need powerful front ends
Big workflow products get broken apart into mini workflows
By Ron Ellis
  Safety priorities for the printing industry: Part I
By Mark J. Flannery
  Feedback that inspires passion and performance
By Jim Dawson
  Company Profile: The Atlas Press
By John Scibelli
     
December
  How to get more than you expect in 2006
By John Graham
  Tracking proofer drift: How accurate is an Epson over time?
By Ron Ellis
  Safety priorities for the printing industry: Part II
By Mark J. Flannery
  Why strategic planning doesn’t work (and how to create plans that do)
By Bryan Feller
  Company Profile: Mass Web Printing Company
By John Scibelli
     
2004
The tired company syndrome
By John Graham
“Control the assets and you control fulfillment”
The message from NAPL’s first mail & fulfillment conference
By C. Clint Bolte
What makes you so special?
20 ways for printers to differentiate themselves
By Margie Gallo Dana
New value-added business opportunities for printing companies
By Frank J. Romano
Company Profile: The Lane Press
By Jane Peters
February
  Is it surprising that so many marketing and sales initiatives fail?
By John R. Graham
  Drupa 2004:
From manual to automated print finishing

By Gareth Ward
  Envelopes and luck: A story of persistence and not letting your customers down
By E. Brooks Warner II
  Are paper marketing efforts missing the mark?
By Jack J. Epstein
  Company Profile: The Journeyman Press
By Pam Mieth
     
March
  New finishing techniques are the major topics at Drupa
By Johannes Kokot
  It’s easier than you think: How to get it wrong in business
By John Graham
  Take a cut of the specialty advertising market
By Bill Knotts
  A brief history of Adobe’s Portable Document Format
By Stuart Slaney
  Company Profile: Classic Copy & Printing
By Pam Mieth
     
April
  Digital color printing on the way to offset quality
By Andrew Tribute
  Outsourcing a company’s marketing:
A better way to meet competitive challenges

By John Graham
  GATF Tech Alert 2004 Conference:
Technology evolution continues to offer cost savings and market niche opportunities to innovators

By C. Clint Bolte
  Marketing and management experts urge printers to stand out
Attendance up at On Demand 2004; keynote speaker draw huge crowds

By Margie Gallo Dana
  Company Profile: Bassette Company
By Robin MacLeod
     
May
  Without color management, you can forget quality and profits
By Stefan Brües
  Essentials of marketing: Ten reasons why marketing fails
By John R. Graham
  Prepress outlook: Where the jobs are going
By Ron Ellis
  International Paper and National Recycling Coalition launch magazine and catalog recycling effort
Boston program to become model for U.S. cities
  Company Profile: Graphic Services
By Margie Gallo Dana
     
June
  Yes, it’s really about the message
Using e-mail, a cell phone and voicemail

By John Graham
  Merger and acquisition activity should continue
By John Hyde
  Jobs and Growth Tax Relief Reconciliation Act of 2003
Clock is ticking on tax incentives for small businesses

By Noelle M. Sanford
  MFSA Fulfillment Conference 2003.5
Service is changing but is still the secret to success

By C. Clint Bolte
  Company Profile: The Print House
By John Scibelli
     
July
  If we all aren’t using words the same way, we’re not going in the same direction
We just think we’re communicating

By John Graham
  Are you invisible to most of your potential clients?
Cost-effective ways to become visible to the right prospects

By Kim DeMotte
  Solutions to fixing fonts in Quark 6 on OS X
By Ron Ellis
  It’s the tail that wags workers’ compensation costs
By Tom Helbach
  Company Profile: Precision Technology
By Susan F. Vaillancourt
     
August
  The Marketing budget:
“We need marketing but it costs so much”
By John Graham
  On-press imaging: Is it time for another look?
John Zarwan
  Tips for buying a new, used or rebuilt offset press
Raymond J. Prince
  The best of lists, the worst of lists
Pam Sullivan
  Company Profile: Concord Litho Group
By Susan F. Vaillancourt
     
September
  Who should be doing what for whom
Powering up manufacturer-distributor relationships

By John Graham
  Finding the door to improved sales and value to client
By Bill Farquharson
  The new overtime rule:
It’s time to update your classifications

By Jim Kyger and Wendy Lechner
  Company Profile: Arthur Blank & Co. Inc.
By Pamela Mieth
     
October
  How to shoot straight but miss the target
“We’d like to do business with you but you don’t have experience in our industry”

By John Graham 
  Iterative proofing:
Color management is changing — for the better

By Ron Ellis
  A lesson all employers should learn
Why companies need employment practices liability insurance

By Judy Jacobs
  Case Study
HealthNow New York: Providing customer-focused benefit information
  Company Profile: Freedom Digital Printing
By John Scibelli
     
November
  The high cost of failing to market
By John Graham
  Taking the pain out of insurance costs for printing companies 
By Joseph E. Rueter
  Environmental compliance and computer to plate systems
By Gary A. Jones and Mark J. Flannery
  The 2005 business plan
Making it in the year ahead

By John Graham
  Company Profile: President Press
By John Scibelli
     
December
    Bring on a financial executive? Now may be the time
By Don Worfolk
    “How can we help?”
Marketing and sales made simple — and right

By John Graham
    Getting ready for 2005: A few things to watch
By Ron Ellis
    Charles River Publishing fills printing need at Democratic National Convention
Prints daily National Journal newspaper during four-day event
By Michael P. Greenstein
    Company Profile: Kirkwood Printing
By John Scibelli
2003
Print Outlook 2003: Slow economic recovery to continue
By C. Clint Bolte
How to sell more when others are selling less
By John R. Graham
XML helps printers cross digital divide
By Mark Witman
Removing any ‘shred’ of doubt: Protecting privacy:
The realities of GLB and the printing industry

By Rick Carey
Company Profile: Universal Tag, Inc.
By Eric Beard
“We can turn it around — or can we?”
Mistakes companies make when hitting a hurdle

By John R. Graham
The toughest sell: Selling inside your organization
By Emery Maddocks
How to hire top-producing print sales people
By Landy Chase
Customer education: Necessary, simple, affordable
By Margie Gallo Dana
Company Profile: Vermillion, Inc.
By Pam Mieth
GATF Tech Alert 2003: New technologies mature
By C. Clint Bolte
It’s a Krispy Kreme world:
Stop trying to grab customers; stop thinking about selling something

By John R. Graham
How to eliminate print competitors without “badmouthing”
By Landy Chase
A new approach to press checks
By Jack Epstein
You get out of it what you put into it
By Rick Lamos
Company Profile: The Randall Press
By Colleen Lent
Getting ahead in the head game:
How mental images shape sales performance

By John R. Graham
A disturbance in the force:
What to do when the sales team resists your directives

By Landy Chase
How to eliminate print competitors without “badmouthing”
By Landy Chase
NAPL’s 2003 management conference; Leadership and innovation
By Clint Bolte
Print procurement through strategic sourcing By Bruce F. Lezer and Sandra Shafi
Company Profile: Merrill/Daniels
By Pam Mieth
The future of your job may be in a word
What we say can determine our destiny
By John R. Graham
Love what you do, appreciate what you have Foundation for
success in sales
By Landy Chase
Second annual Print Buyers’ Print Oasis Conference
By
C. Clint Bolte
Turn to the government to fight your slow business
By Douglas Harbach
Company Profile: Communication Graf/x
By John Scibelli
How to get marketing right Getting it wrong is easy
By John R. Graham
Achieving customer service excellence How CSRs can make a difference
By R. Scott Poole
Remote proofing for small and mid-sized printers
By Ron Ellis
Preflighting: Not just for printers anymore
By
Gretchen Kirby Peck
Company Profile: Web Corp
By Eric Beard
     
July 2003
  Warning! Ask the right questions before taking any sales job
By John R. Graham
  Drupa 2004 will show that printing is changing
By Hans-Georg Wenke
  Acrobat 6: New tools for printers
By Ron Ellis
  Gaining membership in the $100,000 club
By Landy Chase
  Company Profile: Colonial Printing
By Colleen Lent
     
August 2003
  The marketing challenge: Making sales by making customers
By John Graham
  How to close a $1 million deal in two sales calls Five secrets to strategic sales
By Pat Gardner
  A recap of GATF/NAPL’s annual Sheetfed Conference
More expected from the sheetfed press

C. Clint Bolte
  A lasting impression
Customer follow-ups are your last chance to make an impact
  Company Profile: Bow Finishing
By Colleen Lent
     
September 2003
  Solid expectations for Graph Expo
By C. Clint Bolte
  Sixteen ways to win big at botching marketing and sales
By John Graham
  Top Performers: Develop them, then retain them
By Debra Thompson
  Calibrating and profiling displays: How to make it work
By Ron Ellis
  Company Profile: Royal Label Company
By Pamela Mieth
     
October 2003
  It’s time to stop wasting customers
By John R. Graham
  Want to qualify your buyer? Invite them over
By Landy Chase
  drupa 2004: The printing industry has never been so healthy
By Kurt K. Wolf
  Keeping Pace: Catching up to the Information Age
By Lori Carlson
  Company Profile: Williams&Partners, Inc.
By John Scibelli
     
November 2003
  Marketing and sales: Ten danger signs of short-term thinking
By John Graham
  When sales people fail, blame management
By Landy Chase
  Tech workers of the future: Do we hire, retrain, or invent?
By Brian P. Lawler
  Revolutionary PDF RIPs: The field becomes more interesting and affordable
By Ron Ellis
  Company Prof